soLearnTM knowledge management solution software puts you in complete control. You decide who to question, what to question, follow up timescales, response text, direction to reference/source material etc. all can be customised by you to suit your exact needs.
The approach is the same whether you are testing a small but detailed procedure or process on a specific group of staff or evaluating awareness and understanding in the whole workforce on a wider policy or culture change programme.
This diagram illustrates a typical soLearn process flow. The example shows how soLearn can be used to provide a visible audit trail of how your organisation has trained and developed its people and monitored and evaluated their knowledge retention. soLearn can be applied to virtually any industry, process or training scenario. The sequence of events and the content and frequency of emails sent out to staff are fully customisable.
Click on each step to see more detail:
Step 1 - identify the issue, process or knowledge area you wish to evaluate
Set up a 'campaign' relating to the subject. Campaigns are re-usable, so once they are set up, they can be used to test many different groups of individuals.
Step 2 – define a set of questions for the campaign
Questions can be defined using the on-line administration forms (as above) or can be defined in an Excel spreadsheet and imported into the application.
As well as the question and answers, a link pointing to reading material is added, should the user get the question wrong.
Step 3 – launch the campaign
Test candidates can be added using the on-line form, or can be imported in bulk from an Excel spreadsheet.
Step 4 – notify the recipients
Each recipient receives an email with a link to their personal portal, which given them direct access to their questionnaires
Step 5 – Monitor and analyse the results
The campaign owner can instantly check progress and look at individual results.