Can I compare staff knowledge awareness of processes for the same functions or departments at various sites?
Yes, with soLearn you can monitor results by individual, function, department, site, region, or even by country. You decide the parameters and set the reporting profiles up to suit your requirements. Results can be further customised on request.
How much does it cost ?
soLearn is offered via three basic solution groups Bronze, Silver and Gold. Functionality is the same across all groups. The only difference between each group is price as a result of economy of scale pricing so that it is accessible and affordable to all user groups no mater how small or large their organisation is.
- Bronze, the smallest group caters for organisations with less than 50 staff and equates to a cost of £25/per person per year.
- Silver, caters for organisations with 50 or more staff but less than 250 staff and equates to a cost of £22.50/per person per year.
- Gold, caters for organisation with 250 or more staff but less than 1000 staff and equates to a cost of £20/per person per year
* licence pricing for organisation with in excess of 1000 staff is negotiable
I don’t like multiple choice type questions. They are easy to guess and can give misleading and false results.
soLearn has a powerful additional dimension we call ‘confidence limits’. As well as being asked to choose a right answer the person answering also has to indicate on a sliding scale how confident they are of their answer. Ranging from “totally confident” to “not really sure”. This is a powerful feature as it means that you can assess staff more subtly and precisely when compared with a more basic multiple choice approach. Staff who get the answer right and are very confident of their answer are what you are aiming for. Other answers would be a cause for concern. For example staff who get questions right but lack confidence that they are answering correctly might benefit from some managerial support or additional training to remove their doubts and raise overall confidence. Staff who get the answer wrong but are confident they are right would be a particularly high risk group as they would not only lack basic knowledge but also demonstrate an arrogant and possibly reckless attitude which could be dangerous or high risk in certain circumstances.
This sounds just what I want but surely it must need an army of administration staff to support it?
Definitely not. Many training systems fall into disuse because they are just too ‘admin hungry’. soLearn is genuinely innovative and different. soLearn is fully automated and driven by a very sophisticated ‘workflow engine’. In practical terms what this means is that you simply configure the campaign with some simple rules at the start – who to send to, what questions to ask, how to mark the questions, what to do when someone fails, how often to send retests etc. You then press the ‘go button’ and forget it. The system deals with everything with virtually no further intervention needed. The campaign runs automatically and when it concludes you analyse a simple set of very clear management reports. With soLearn you invest time and energy in delivering effective training and learning outcomes NOT on paperwork and administration.
I already have a comprehensive human resource admin system with all my staff records – how does this fit in?
soLearn can receive records from a wide variety of popular packages and bespoke systems. This means you can simply upload basic information from your core systems eg name, department, email address etc without the need to retype or rekey data into soLearn. Fuller integration with your other systems can be achieved if required but is likely to need some additional onsite customisation – please enquire if you need more information.
How does soLearn link to existing training materials and procedures?
soLearn associates all questions with ‘source material’ from where the answers can be derived. If a respondent gets an answer wrong in their personalised feedback email they are told where they have gone wrong and are provided with a direct electronic link to the relevant reference material. We provide an optional module called soLearn Virtual Learning Environment (soVLE) which can be your own repository for training materials however training materials can also be on your intranet, your web site, or within an internal file directory system. soLearn is completely customisable to link directly to the material considered most appropriate by the questionnaire author. It therefore links knowledge retention with direct and easy access to source material and documentation for current and future reference.
What technology is needed?
soLearn (and soVLE) is provided as a fully hosted service. There is no need for servers or complex technology at your premises. Your system is located in our secure data centre located on the outskirts of Bristol. Your data is safe, confidential, secure and backed up regularly. All you need to use soLearn/soVLE is a web browser and access to the internet (broadband or corporate link) and of course your unique security access codes.
How is soLearn licensed?
soLearn has a very simple licensing model. You identify how many staff and managers you want to use the system and you buy a block of licenses. Those licenses can be re-used and/or transferred as staff leave or change roles. You can add additional licenses at any time to meet your needs and pay just for what you need. There is a simple per user annual license fee based on three Price Packages. Bronze, Silver and Gold, with nothing more to pay. As an illustration for up to 50 licenses which you can use for an unlimited number of questionnaires and campaigns would be £25 per license per year – so that’s just £1,250 to deliver a very effective and robust knowledge evaluation system amongst a group of 50 staff. You can run as many campaigns in as many subject areas as you like with unlimited follow ups and retests or reassessment. There are no hidden costs and no nasty surprises for hardware upgrades or technical changes.
Can I share my licenses with other partners?
We fully appreciate that these days many organisations need to work closely with other partners on joint initiatives and projects. Examples might include an outsourcing partner, a major contractor, a joint venture partner or government agency. As long as you have enough licenses to cover the total number of staff who are using the soLearn system you can freely share these licenses for use by staff working in other agencies/partners so they too can benefit from the features of the soLearn system.
Can you offer training and support?
soLearn is extremely easy to use and needs minimal training. Your first block of licenses comes with an online training course and your system administrator will have ongoing access to our fully staffed Help Desk which is open Monday to Friday 8am – 6pm
Can you help us implement our project if we need additional resource?
Yes. We can offer consultancy and practical implementation support if you need additional help to get a project in quickly or at short notice. We can act as your ‘proxy’ campaign manager, help you develop questionnaires and knowledge evaluation material and even help you analyse and develop action plans based on the management information soLearn produces. We have extensive experience of working in many sectors and industries both public and private. Our team includes Prince 2 qualified project managers as well as business analysts and process experts so we can help you at every stage of the project if required.
How do I find more information?
You can contact us on 0117 986 2194 and ask to speak to the soLearn team or email us at email@example.com. For more specific enquiries or to arrange a demonstration or detailed quotation/pricing enquiry ask for Brian Carpenter or Alan Jones.