Step 3

 

Identify what ‘good’ or ‘best practice’ looks like

 

soLearnTM is predicated on the organisation defining what ‘best practice’ looks like in terms of the subject area. This might be a policy, a process, a procedure manual or knowledge outcome from a training course or CBT.

 

soLearnTM is capable of evaluating how well the employee has understood the material and the extent to which knowledge has been absorbed and retained.

Best Practice Questions

Available Responses

Correct  Response

Required confidence level

Reference Reading Material

What should you do if you hear the fire alarm?

Wait to see if it's a false alarm or a fire drill before doing anything

Close down your computer, collect your belongings and muster at the front entrance of the building

Hurry to the nearest fire exit and muster at the front entrance of the building

Checking any visitors leave with you, vacate your area, close any internal doors behind you and leave the building immediately via the nearest accessible exit and muster at the assembly point

4

100%

T:\Co Policy docs\FIREPROC.DOC

Where is the assembly point in the event of fire?

On the lawn at the rear of the building

Opposite the building at the car park entrance to the Brassmill restaurant

At the bottom of the steps to the front entrance to the building

In the courtyard

2

100%

T:\Co Policy docs\FIREPROC.DOC